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Frequently Asked Questions

What is the deposit and payment policy?

We require a 50% deposit at the time of booking to secure your spot. The remaining 50% balance is charged automatically 61 days prior to the trip. If booking 60 days or less before the trip, full payment will be collected at the time of booking.

Each trip is specific. To see what is included on your exact trip, please visit our “Upcoming Trips” section and look under “Trip Details”.

Flights, transportation to and from the airport, beverages, and any post-booking upgrades or add-on experiences are not included.

Within 30 Days of Booking AND More Than 91 days Before Trip Start: Cancel and forfeit only $1,500 per person; the rest of your payment (or deposit) will be refunded.

91-62 Days Before Trip Start: Your 50% deposit becomes fully non-refundable. (If you paid in full, the first 50% is retained; the remaining 50% has not yet been charged unless you paid in full.)

61 Days or Less Before Trip Start: The final 50% is processed automatically (if using split payments). At this stage, the entire trip cost is non-refundable.

This schedule reflects our contractual agreements with resorts, vendors, and coaches

*Paddle & Passport offers reservation transfers for a $200 transfer fee if requested  30 days prior to trip start date.

While we do not sell travel insurance directly, we strongly recommend that all guests purchase travel insurance. This protects against unexpected cancellations, delays, or emergencies. We can suggest reputable providers upon request.

You can update your details, including flight information, or get further assistance by our team via email: info@paddleandpassport.com, or phone: (623) 309-3990

Securing flights is part of curating a seamless travel experience. While there isn’t a single “magic day” to buy, the data shows a few guiding principles:

  • For Domestic travel, aim to book 1-3 months before departure
  • Travel days matter most. Midweek departures. (Tuesdays, Wednesdays, or Saturdays) often provide more attractive pricing and less crowded airports.
  • For Peak seasons, booking well in advance ensures the best options. 

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